Returns & Exchanges

The Oakmere 100-Day Trial

We want you to experience Linden in real life, not make your decision from a few minutes indoors. Wear your first pair around the house, on everyday walks and through your normal routine for up to 100 days from delivery.

If Linden is not the right pair for you, contact the Oakmere team within 100 days of delivery. Once your return is received and approved, we will refund the product price to your original payment method.

What the trial covers

• Your first Oakmere order.
• One worn pair per household.
• Normal everyday use during the 100-day period.

Multi-pair orders

You can trial one pair. Any additional pairs from a bundle or multi-pair order must be returned unworn, undamaged and in their original packaging to qualify for a refund.

What is not covered

The trial does not cover accidental damage, misuse, deliberate damage, excessive wear, loss or products purchased from another retailer. Return shipping is deducted from your refund unless the item arrived faulty or different from what you ordered.

Start a return

Contact the Oakmere team with your order number and the reason for your return before sending anything back. We will reply with the correct return instructions. Returns sent without authorization may not be accepted.

Wrong or damaged item

If your order arrives damaged or different from what you ordered, contact us promptly and include clear photos of the product and packaging. We will make it right.

This 100-day trial sits alongside any rights you may have under applicable consumer law.